If you’re facing a problem, these guides can help you troubleshoot some common issues you might encounter and will help you diagnose and resolve what's preventing you from using Anghami on your device.
Account
- Find your Anghami account User ID #
- I can't log in while abroad, why?
- Account being used somewhere else
- I don't remember my account. How do I retrieve it?
- The login credentials entered are incorrect
- Mobile or Desktop App not scrobbling to last.fm
Subscription
- I was double charged via Apple store, what should I do?
- I was charged, but the subscription is not yet activated
- Renewing a suspended subscription via operator: a step-by-step guide
- You canceled but you have been charged
- Paid for iTunes but still saying I have a free account?
- iTunes is unreachable when Restoring the subscription from app
Payment
- ★ Available Payment methods
- My credit card is about to expire, what should I do?
- How to cancel Anghami Plus?
- What's this extra charge on my iTunes/or Google Play /or Credit card statement?
- Is it possible to subscribe to Anghami Plus with iTunes gift card?
- Can a Google Play gift card be used to subscribe to Anghami Plus?
Content Reporting
Troubleshooting iOS
- ➥ Troubleshooting AirPlay
- ➥ Troubleshooting Anghami on iOS
- ➥ Trouble streaming on iOS
- Can't search in Arabic text on iPhone
- Download in the Background
- How do I send crash reports to Anghami from iOS devices?