How can we help?

كيف يمكننا أن نساعدك؟

Comment pourrions nous vous aider?

The subscription via my operator was stopped, what shall I do?

Within 48 hours of the renewal date, your mobile operator will try to deduct the charges of Anghami Plus and renew the subscription, in case you did not have enough credits, the subscription will be suspended and your account will switch to free.

To activate the subscription again, you need to do the below:

1- Make sure to have enough credits

2- Cancel the currently suspended subscription

3- Subscribe again

You will find the Unsubscribe/subscribe steps for each operator in this section: Ways to Resubscribe

In case you were charged and the subscription was not renewed, please contact us from the mobile app help section or at support@anghami.com to help you.

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