Clean Up Memory for our app, or having offload unused apps enabled will delete your downloads!
To avoid this issue from happening on your device, please go to your device's Settings / iTunes and app store / Offload unused apps and ensure to disable it. If you have any 3rd party app which cleans the cache for our app, please disable it for Anghami. Clearing the cache for our app will delete your downloads on your account.
To restore your downloads again to your account, please disable this option as soon as possible and go to our app settings and enable the option Auto-downloads to restore the previously downloaded songs again to your account.
- If you have this option disabled already and you have no 3rd party app to clean the cache for our app, please contact us directly to check your case immediately.