Troubleshooting Anghami on Windows Desktop App

Having trouble with the Anghami desktop app? Follow these steps to solve most issues.

✅ Basic Troubleshooting:

1. Fully close the app and reopen it

2. Perform a soft reset (restart your computer)

3. If the issue remains, perform a clean reinstall:

   • Uninstall the app

   • Go to your Local Disk (C:) > Users > [Your User Name] > AppData > Roaming > Anghami

   • Delete any Anghami folders or cached data

   • Reinstall the app again from anghami.com/download

4. Update your Windows OS (if available)

5. Try a different internet connection (if this works, restart your router)

6. Ask a friend or family member to log in to their Anghami account on your PC

   • If it works for them, it may be an issue with your account

   • If not, it’s likely related to your device

🛠 Report Your Issue:

If the issue still persists:

• Go to Menu > Help > Send Logs

• Include a short description of the problem

• Our engineers will take it from there