In case your song does not follow the minimum required specs (320 Kbps, 44100 Hz, Stereo), you will have to edit the audio file to have its bit rate match the minimum specs, or convert the file online using an audio converter while making sure to choose the above specs. Once done, you can re-upload your song again.

In case you were still facing the same issue, kindly contact us by pressing HELP on the dashboard page while making sure to attach your audio file.