Welcome! How can we help?

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Bienvenue! Comment pourrions nous vous aider?

➥ Bug Reporting Program

Find a bug, get Anghami Plus!

Anghami will gift users who report a serious bug.  Rewards can range from month to years of Anghami Plus depending on the severity of the vulnerability
 
■ OUR REWARDS
  • Only one bounty will be awarded per vulnerability
  • If we receive multiple reports for the same vulnerability, only the person offering the first clear report will receive a reward
  • We maintain flexibility with our reward system, and have no minimum/maximum amount; rewards are based on severity, impact, and report quality.

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■ OUR BUG REPORTING PROGRAM 
 
 
To make bug reporting as quick as possible, we made a bug reporting program for you. All you have to do is to answer all the questions below and send it as email to Feedback@Anghami.com with the subject : I found a bug! 
 

Please answer ALL the below questions including as much info as possible: 

1. What type of bug is it? 

 

  • A Bug in Anghami app
  • A bug in the website
  • A bug in the Webplayer
  • Crash Bug 
2. Can you reproduce the bug?
In order for us to fix the bug, we need to be able to reproduce it. With a precise description of what you did, we can clearly follow your actions and recreate the same situation. The most important thing is telling us exactly how to reproduce the bug.
 
3. Describe how the bug is occurring 

 

Please provide as much info as possible, every detail counts. If possible, attach screenshots or videos to your email.  All the information shared with us is 100% confidential and not stored.

 

4. Provide Your registered email and your Phone number 

 

We may need to ask further questions about your issue by email or phone so we require a valid email address and phone number.

 

 

5.  What happens to my bug next?
  • The development team will review new bug reports and will try first to determine if the information given is adequate.
  • If you have provided a valid bug report, then the issue will be accepted for further testing
  • During the testing process, we will try to reproduce the issue using the current version of Anghami. If the issue is a confirmed bug, the development team will log it and set a severity
  • The development team will attempt to fix the bug before the next release 
 

 

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